Nigeria's first unified white-label membership, hospitality & loyalty operating system — built for hotels, member clubs, restaurants and everything in between.
Hotels, clubs and restaurants manage members, orders, events and payments across fragmented tools — or on paper. The result: revenue leakage, poor guest experience, and zero data.
Sign-in books, WhatsApp orders, Excel rosters. Staff waste hours on tasks that should take seconds.
No prepaid wallets, no spend tracking, no loyalty. Money slips through unrecorded tabs and informal systems.
Venues can't identify their best customers, track lifetime spend, or predict churn.
Staff recognise members by sight. No digital check-in, no real-time occupancy, no safety compliance.
MEMBA is a fully modular web and mobile platform — every capability your venue needs, unified under your own brand.
Individual, family, corporate & VIP tiers with sub-accounts and independent permissions.
Pre-register visitors, enforce pass limits, manage walk-ins digitally.
Mobile ordering, dine-in & delivery, kitchen approvals, out-of-stock handling.
Prepaid member wallets, spend caps, real-time top-ups and itemised history.
Create events, manage RSVPs, private bookings with approval workflows.
QR check-in, real-time occupancy, zone-level access, anti-credential-sharing.
Push, SMS & in-app notifications — segmented, scheduled and automated.
Role-based access, audit trails, approval workflows and reporting dashboards.
Member offers, sponsor content, happy hours — managed and approved in-platform.
MEMBA's built-in loyalty engine — powered by Novus — turns everyday spend into cross-venue rewards, building a network effect that grows with every new venue.
Members earn on every order, booking, check-in and top-up. Redeem as credit or discounts at any MEMBA-powered venue in Nigeria. One ecosystem. Every venue benefits.
Earn on every food & drink purchase
Points for bookings & attendance
Reward members for showing up
Bonus points on wallet funding
Earn when friends join the network
Novus is purpose-built to deploy fast, engage deeply and generate measurable ROI — visible within 90–120 days.
+20–30% repeat stays · Higher direct bookings · Reduced OTA dependency
+25% visit frequency · Stronger weekday demand · Higher ticket sizes
Habit-driven engagement · Predictable revenue · Long-term customer lock-in
All MEMBA transactions flow through a regulated Nigerian digital banking partner — zero payment gateway complexity, full CBN compliance, instant settlement.
From wallet top-ups and F&B charges to event fees, membership subscriptions and service charges — full financial stack, fully managed.
Card, bank transfer & scheduled auto-funding
Cleared funds fast — no float, no delays
Sub-account limits enforced at transaction level
CBN-regulated — no licensing burden for venues
Configurable fees & gratuity per transaction
Item-level records, timestamps, running balance
Top-up prompts mid-order without losing cart
Cash, card, wallet, voucher & corporate billing
Nigeria's hospitality sector is growing faster than the technology serving it. MEMBA is here at exactly the right moment.
Every venue MEMBA onboards strengthens the loyalty network, grows cross-venue data, and increases the switching cost for the whole ecosystem. MEMBA doesn't just sell software — it builds Nigeria's first hospitality operating network.
Every MEMBA deployment begins with a structured discovery process. We map your operational needs to platform modules — nothing is over-built, nothing is missing.
Review requirements & align on modules
Platform scoped, branded & built for you
Staff onboarded, all flows tested end-to-end
Phased launch with dedicated support
One platform investment. One annual service fee. No hidden costs — everything your venue needs to power a premium MEMBA experience.
Full white-label deployment of the MEMBA platform — configured, branded and built for your organisation. Includes all 9 modules, web portal, iOS and Android apps, and a complete onboarding programme for your team.
Your platform, always on. We handle everything after go-live — hosting, maintenance, app stores, security and support — so your team never has to think about the technology stack.
All prices in Nigerian Naira (₦) · VAT not included · Annual service commences on go-live date
Book a demo and we'll configure a live MEMBA prototype for your brand within 5 business days.